Effective Date: May 2025
Information We Collect
We collect minimal personal data — and only when necessary to provide you with better services. The types of information we may collect include:
Personal Information (You Provide Voluntarily)
- Full name
- Email address
- Phone number
- Location (optional, during inquiry)
- Message contents (via inquiry forms)
Note: We do not collect sensitive data like passwords, financial records, or identity documents.
How We Use Your Information
We collect this information for the following reasons:
- To respond to inquiries and provide requested services or quotes
- To improve our services and tailor solutions to your location or energy needs
- To send news updates, newsletters, or promotional emails (only if you opt in)
- To manage and maintain internal records of communication
We never use your data for automated profiling or unsolicited third-party marketing.
Legal Basis for Processing
We only process your data where:
- You have given explicit consent (e.g., filled out a form or opted in)
- It is necessary to fulfill a service request you initiated
- We are required to do so by law
How We Protect Your Information
Your privacy is protected by industry-standard practices. We ensure:
- Secure transfer of form submissions (SSL encryption)
- Management of personal data on the website backend is integrated with secure platforms (like email CRMs or Google Forms)
- No user accounts or password-based systems to avoid breach risk
- Minimal data retention — we only keep your data for as long as necessary to respond to your request
Intellectual Property
All materials, trademarks, images, graphics, content, logos, and visual elements on the SolarVista Plus website are the intellectual property of SolarVista Plus or its partners and licensors.
- You may not:
- Copy or distribute any content without written permission
- Reuse graphics or images without appropriate attribution or consent
Third Party Services
We may use secure third party tools or integrations such as:
- Google reCAPTCHA to prevent spam
- Mailchimp or similar platforms for email newsletters
- WhatsApp chat widgets (with user initiation)
These platforms follow their own privacy policies and practices. SolarVista Plus is not responsible for how third-party services manage your data outside our direct control.
Cookies
We may use basic cookies or similar technologies to enhance site experience. These are limited to:
- Session tracking for non-personal analytics
- Remembering form inputs temporarily
You can disable cookies in your browser settings.
Your Rights
- As a user, you have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent at any time
- Lodge a complaint with a regulatory authority if you believe your rights are violated
To exercise any of these rights, please email us at: privacy@solarvistasplus.com
Data Retention
- Data from inquiries or newsletter sign-ups is retained only as long as needed to serve its purpose or until a user requests deletion.
- Emails or messages are stored for record-keeping and project continuity but are never shared externally.
Children's Privacy
- Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children.
Changes to this Privacy Policy
- We reserve the right to update this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised date.
Contact
If you have questions or concerns about this Privacy Policy or your data, please contact us:
- 📧 Email: solarvistasplus@gmail.com
- 🌐 Website: www.solarvistasplus.online